Mercedes-Benz Vans Trials eSprinter Roadside Assistance Vehicle

Mercedes-Benz Vans UK has introduced its first electric Service24h roadside assistance van that will take part in a pilot project in London.

eSprinter Electric Van
In trouble? This eSprinter is on the way © Credit to Mercedes-Benz

In a pinch and need assistance on the side of the road? Mercedes-Benz Vans UK has just the thing.

The automaker has introduced the eSprinter, an electric van powered by a 114 hp electric motor and a high-voltage battery pack (55kW). This van will provide around-the-clock support, serving the UK’s ever-expanding Mercedes-Benz eVan community.

Range-wise, the van can travel 95 miles total on a single charge, which should be more than enough to get to and from vehicles that require assistance.

“It’s important to demonstrate to customers for our eSprinter and eVito models that we can fully support them with an electric van. The vision, on completion of this pilot, is to introduce more eSprinters to the fleet nationally where appropriate. We’re also planning, later this year, to set our first eSprinter based mobile servicing unit on the road.”
— Simon Neill, Customer Operations Director at Mercedes-Benz Vans UK

For now, the eSprinter is currently going through an initial trial phase in the country’s capital, operating out of the Marshall Van Croydon Dealership in south London. Success here should encourage Mercedes-Benz vans to expand into other cities across the country.

Marshall Van Croydon Dealer Principal Mark Effenberg commented: “We are very proud to have been chosen by Mercedes-Benz Vans UK to take part in this exciting pilot project.

As our sales colleagues will testify, demand for electric vans bearing the three-pointed star continues to go from strength to strength. It is entirely fitting, therefore, that wherever possible the vehicles we use to provide the award-winning aftersales back-up for which Mercedes-Benz is renowned, should also employ the latest, emissions-free technology.”

These eSprinter vans will be integral to Mercedes-Benz’s MobiloVan commitment. Average response times at the moment is anywhere up to 66 minutes, with 87% of vans fixed by the roadside and sent on their way.

With more electric vans entering UK roads, it makes sense that the vehicles used to repair them follow a similar design. But what do you make of Mercedes-Benz Vans’ eSprinter roadside assistance vehicle? Drop a comment down below.

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